Refund policy

Refund & Replacement Policy – KartFiesta

At KartFiesta, we strive to deliver high-quality products to our customers. Please read our policy carefully before making a purchase.

🔄 Replacement Policy (Important)

We do not offer returns. However, we provide replacement only under the following conditions:

  • Product is damaged

  • Product is defective

  • Wrong item received

To be eligible for a replacement:

  • You must contact us within 48 hours of delivery

  • You must provide a clear unboxing video showing the issue

  • Product must be unused and in original packaging

❌ No Return / No Refund Conditions

We do not accept returns or refunds in the following cases:

  • Change of mind

  • Product not liked

  • Wrong order placed by customer

  • Minor color/size variations

  • Delay in delivery

📦 Replacement Process

To request a replacement, contact us at:

📧 kartfiestaofficial@gmail.com
📞 +91 7483662235

Our team will review your request within 24–48 hours.
If approved, a replacement will be shipped at no extra cost.

💰 Refund Policy

  • Refunds are only issued if replacement is not available

  • Approved refunds will be processed within 5–7 business days

  • Refund will be credited to original payment method

⚠️ Important Notes

  • Unboxing video is mandatory for claims

  • Requests without proof may not be accepted

  • Orders once shipped cannot be canceled

📍 Contact Us

KartFiesta
📧 kartfiestaofficial@gmail.com
📞 +91 7483662235
📍 Dharwad, Karnataka, India